AI for Telecom
Reduce customer churn, optimize and personalize package offerings, monetize big data using AI-powered predictions and insights.
Customer Support
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Creating a more
efficient customer support process by using predictive
analysis to come up with probable reasons causing a
problem and address them promptly
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Reducing the number of unnecessary service calls by
using ML and NLP in predicting issues before they happen
and answering customers specific questions before they
call
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Having more free time for the technician’s side to
concentrate on the repair or network
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Improving customer stickiness and satisfaction by
implementing AI and reducing the service time while
increasing the support service quality
Customer Service
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Predicting if the customer will churn or not and Saving
costs by retaining customer that can be less costly than
acquiring new ones
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Having a more precise understanding, to which group of
customers a service bundle should the company offer
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Improve customer experience by helping the company track
all the communication it has with customers, which will
help telecom companies understand the performance of their
system and the quality of services provided by them,
such as billing and complaint redressal.
Security
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Using trained AI algorithms to prevent cybersecurity
attacks by detecting simplest to the unlikely form of
threats
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Keeping customers and the company safe from fraud by
detecting fraudulent activities, patterns and anomalies
abruptly
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Detecting and preventing DoS attacks
Personalize your offers using
custom ML engine
Contact Us
Whether you want to get a personalized demo or want to discuss a partnership opportunity or have some general questions, feel free to get in touch by filling in the contact form.
